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Which BT Hub do I have?
If you’ve been a BT Broadband customer for some time, you’re almost certainly using one of the company’s routers. And when the inevitable day (weeks and months) come when you need to contact the...
View ArticleOne year on: is the BT Smart Hub finally fit for purpose?
Just over a year ago, I wrote a piece on this very site asking why the BT Smart Hub kept dropping its internet connection. As a tech journalist, you’re always wary that your experience isn’t a...
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How do I access the BT Smart Hub manager?
You want to fiddle with the settings of your BT Smart Hub. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. How do you access the BT Smart Hub...
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What’s the best SSID (Wi-Fi network name)?
Are you using the default SSID, the name given to your Wi-Fi network? Surely, that random name can’t be a security issue? Well, that may be the case and you should consider choosing something else....
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How can I check my BT broadband data usage?
These days, almost everyone is on an unlimited broadband connection, where you can chomp through as much data as you like. Still, aren’t you occasionally curious as to how much data your family is...
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BT Broadband speed test: are you getting the speeds you pay for?
Worried you’re not getting the broadband speeds that you pay a king’s ransom for every month? Worry no more. Here’s how to perform a BT Broadband speed test to reveal if you’re being ripped off....
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What is my BT Fon login?
If you’re a BT Broadband customer, you benefit from a very useful service indeed: BT Fon (or BTWifi-With-Fon to give it its full name). This turns everyone’s home router into a Wi-Fi hotspot for BT...
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How do I use BT Access Controls to stop kids using Wi-Fi at night?
Worried your kids are engaging in nocturnal surfing sessions? Chatting to their friends on WhatsApp past bedtime? Engaging in some late-night Fortnite action using the Xbox in their bedroom? It’s...
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BTWifi-with-FON or BTWifi-x: which should I connect to?
If you’re a BT Broadband customer, you probably know you have free access to the company’s entire Wi-Fi hotspot network. You’ll find hotspots in places such as airports, cafes, shops and even in...
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BT Signal Assist review: is this the answer to poor mobile reception?
I live in one of those houses that seems to suffer from poor mobile reception, no matter which network I join. Until now, that’s meant patchy conversations and dropped calls. Wi-Fi Calling helped...
View ArticleCan I add more Ethernet ports to a router?
Problems I didn’t think I’d have in the wireless utopia of 2019: running out of Ethernet ports on my router. But, like many others, four simply isn’t enough when everything from games consoles to...
View ArticleWho owns your BT Broadband Hub? BT does now and you'll be fined if you don't...
BT is laying claim to the ownership of customers’ routers, saying customers will be fined if they fail to return the Hub at the end of their contract. BT supplies Smart Hubs to new broadband...
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How do I access the BT Home Hub settings?
Something’s gone wrong with your BT Home Hub or you want to change your Wi-Fi password. How do you access the BT Home Hub settings page? First, we’re assuming your problem with the BT Home Hub isn’t...
View ArticleCan you connect a switch to a BT Whole Home WiFi Disc?
A question arrives from reader Steve: I’ve just moved house and brought my BT router and two BT Whole Home WiFi Discs with me. (These Discs are BT’s wireless signal boosters.) In the old house, the...
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